FAQ (Frequently Asked Questions)

View all of our products here. The majority of our products can be customised with either a photo, text or logo. You will see the options for personalising a product when you visit it's page. If you have any questions, please don't hesitate to contact us.

Rest assured, most photos taken on a modern phone are perfect for printing. When you order, we will be in touch if we have any concerns about the quality of your photo. If in doubt, feel free to Send Us Your Photo and we will  check it for quality. 

Please check the "Sizing Guide" tab below the product details. Alternatively, here is a size guide!

Please check our sizing guide. We use UK standard sizes as do the clothing suppliers that we source our clothing from and you should not expect to receive your t-shirt "too big" or "too small". If you have any concerns, please do not hesitate to contact us.

We aim to get every photo gift ordered today, made today. However, we do often have set days for delivery which may vary each week depending on our schedule. Please Get In Touch if you would like your order for today.

We certainly can. Please put your request in the notes section on your Basket Page

We can't give your gift to just anybody, please take note of your order number and tell us this at the time you pick up. You may be asked for proof of your order number.

We are based in Rhyl, North Wales. Feel free to come and pay us a visit! We are open 9:30am - 5:30pm Monday-Saturday. Otherwise, you can get in touch by clicking here.

We are sorry to hear this. It is important you contact us immediately. We package items very carefully on our delivery station to avoid this happening but if on the rare occasion this does happen, we will post out a new order to you. Please note however, we would need to see proof that your order is damaged and you may need to return this to us.

We use either Myhermes, DPD or Royal Mail for most of our postage services, depending on the size and weight of your order. If you have a preference, please be sure to mention this to us on your Basket.

Want to hear some good news? We offer FREE delivery! You can also collect your order from our retail store in Rhyl, North Wales.

There is currently a 1 working day wait for your order to be posted. We use the fastest methods possible depending on the size and weight of your order. Please expect your parcel to get to you within 2-5 working days from the day you order.