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Returns Policy

On the rare occasion you experience a problem with the quality of your order, we offer a no-quibble 14 day returns procedure if there is a quality issue with your order. If you're not 100% happy, we will send you out a replacement when sent back to us. Buyer pays for postage. If 14 days has gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. Your order will be printed identical to the live preview that you have made on the website.

Any missing items from your order must be reported to us within 14 days from the expected delivery date.

Personalised gifts

Each photo is carefully inspected by our in-house experts. If you do find that your photo isn't the quality you expected, please Contact Us for a solution. We will ask for a photo of your order that you are unhappy with and it may need to be returned back to us for inspection. Please note, refunds can only be sent if there is a quality issue with your order.

Clothing

If you are not sure on sizes, please see the size guide on the product page of the item you are purchasing. If however you feel you have ordered the wrong size or think the size you have ordered is incorrect, please Contact Us for a solution. Please note that colours of garments are shown as accurate as possible on the website, but the brightness of some phones may show a slightly lighter / darker shade of colour. Please call us for more information on this if you are not sure on the colours, our contact number is 01745 343752.

Plain Garments

If you would like to send your plain garment item back to us for an return or exchange of size, please make sure that there is no sign of wear, otherwise your return application will not be accepted. Please do so using a tracked service and keep your proof of postage. When your have posted your order to us, please send us your tracking number so we can issue your replacement.

 

Delivery

We carefully pack each parcel to make sure it does not get damaged during transit. However, if your item has been damaged during delivery we ask you to please Contact Us for a solution.

Return Address

Perham Prints, 

18 Wellington Road, Rhyl

Denbighshire, LL18 1BG,

United Kingdom 

Based on 5682 reviews
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Very happy

Great product, speedy delivery, very satisfied, thank you

Amazing service

Hayden and the team had a gift ready for me within 40 minutes. Everything from customer service to quality of the gift was amazing 🥰

Aweaome product great price fast delivery

Quality products fast turn around perfect 👍🏽

Printing/Clothing

Excellent service, quick printing and great customer service will definitely will be retuning and can highly recommend

Excellent result, perfectly printed on both garments, with the Professionalism that we have come to expect from Hayden!
Thanks once again,
From
Chris & Ianto
(Taffs on Tour!)

Im really happy with the teddy bear,Its so sweet its prefect,Thank you so much

Brilliant

Fantastic quality and service everytime

Personalised coasters

I am so pleased with my pictures and the customer service at Perham Prints is absolutely fantastic. The team emailed me and took the time to ring me twice about my photos because they wanted to get them just right. I will definitely be ordering again and I have recommended them to all my family and friends.

Excellent service

Excellent service as always , brilliant shop for photo gifts and lovely staff

Great quality, great price and fast service

Great quality print and fast too

Angel wings memorial necklace

I customised my necklace with my mums photo it arrived few days later and I loved it the pendant it’s self is solid and heavy and easy to open and fits to height of where ur heart is I love it thank you

Printed tee shirt

Excellent
Would recommend to anyone

I find Perham Prints provide an excellent and quality service. They are my first stop printers for all my requirements.

Memories

Beautiful photo of my 2 sisters in law taken at a birthday party beautifully put on a cushion for a birthday present perfect in every way thank you so much

Excellent service

Excellent service 💯

Absolutely brilliant service from the staff in Perhamprints! 100 % would use again and would definitely recommend their services! Quick and efficient and staff very friendly.

Bag

Fantastic service, very fast, even impossible things they can do it.Great,we will used them for future as well .

Great T shirt

A fantastic t shirt with a very quick turn around and a very good quality product.

Cheers Rob.

Moooo

Great present for our new born grand daughter
Great service and prompt delivery
Thank you

Gig Poster

Perfect as always. Have beening using Pernham for years and never disappointed with their work.